Diagnostics
System crashed and you have no idea why?  Don't feel bad as diagnosing system crashes can be very confusing and involved.  A crash can be hardware related, software related, a blown part, bad power at the socket or a combination of all of these.  We ask you questions that may seem useless but are integral to figuring out what is happening.  Does the PC crash when you are right in the middle of a hot new game?  It is very hard, sometimes, to figure out why a system is crashing and the person who knows the rig the best is you, the owner.  So when you have a crash, try and remember exactly what the system was doing or what it acted like when the crash happened.  Sometimes it is obvious what the problem is and sometimes it takes hours, so we have set our prices in a way that we think is most beneficial to both parties.  Best of all, if we cannot figure out what the failure is being caused by then you don't pay. 

$75 first hour, $50 per hour after the first hour up to a maximum of $225.  Geeks charge you $200 plus just to come to your house.  Our pricing matches the size of the job.  If the problem is fixed in an hour you only pay $75.

Wireless Networks
Wireless networks are great in that they provide single point access for many stations without having to run any wires. They allow you to sit by your pool and surf the web or check email. The same thing that makes wireless so convenient and easy to use is its one downfall.  When you plug in your router you broadcast your web service to the world.  Anyone with a card can use your Internet connection to do whatever they want. 

Turn off the broadcast and encrypt your traffic so that your systems are safe. We can install, secure or repair your wireless network for you.   We will explain the settings we can make and why what you will see. 

Installation of a router and one PC $150
Each additional PC $50
Secure your present network $75

Other Services
We also provide other services that may be helpful.  See the list below:

Training:  New to PCs?  We will give you 1 hour of specialized training suited to your needs, in your own home o your PC.  Cost is the same as diagnostics at $50 an  hour.  Over 60 years of age the rate is $40 an hour flat.

Build Your Own:  Do you want to build your own PC but are afraid of going it alone.  We understand but want you to succeed.  Building your own PC is one of the best ways to learn about what makes a computer tick and frees you from the big box stores cramming their machines down your throat.  We can provide any level of back up support you wish, just call  and we can talk about it.


 Please call 757-619-2878 or email at mfmercer@ez-pcservice.com